Welcome to LifeWays!
On behalf of all staff members, I am honored to welcome you to LifeWays. We know that seeking services can take immense courage and effort, and we are committed to helping you achieve your goals. As the CEO, I am also committed to ensuring you feel appreciated, respected, safe, and supported as you receive services through LifeWays and its provider network.
LifeWays’ goal is to empower you to reach your full potential as you define it. LifeWays’ mission is to inspire hope and promote life-enhancing recovery. We achieve this mission by demonstrating our values of compassion, exceptional service, innovation, integrity, person-centered care, and strategic partnerships in every action we take.
As you begin your journey with us, we encourage you to be actively involved in your treatment planning and to provide feedback to us often. Remember that progress often comes softly, and that the smallest of steps forward are worth celebration.
As John Green once wrote, “There is hope even when your brain tells you there isn’t.” LifeWays firmly and resolutely believes in you and your ability to achieve your full potential. We are committed to providing you with the best services and supports possible to give you hope and to help you achieve your recovery goals.
Thank you for choosing LifeWays. I am honored you are here.
Here are some key phone numbers for you to keep handy:
Customer Services: (517) 780-3332
Recipient Rights: (517) 789-1237
24/7 Crisis & Access Phone Line: 1 (800) 284-8288
Sincerely,
Cassandra Watson
Chief Executive Officer, LifeWays

