CRISIS RESIDENTIAL UNIT
Virtual Tour of the Crisis Residential Unit
WELCOME TO THE
CRISIS RESIDENTIAL UNIT (CRU)
The Crisis Residential Unit (CRU), a safe and supportive place for adults experiencing a mental health crisis and meet specific admission criteria.
The CRU offers short-term, voluntary care in a comfortable setting as an alternative to hospitalization. Our goal is to help individuals stabilize, receive support, and begin moving forward with the care and resources they need.
Crisis Residential Unit Communal Living Space
HOW WE HELP
At the CRU, individuals receive personalized support focused on recovery, wellness, and stability.
Services may include:
Crisis support and intervention
Psychiatric assessment and medication support
Nursing services
Treatment planning and goal setting
Therapeutic activities and skill building
Peer support and wellness activities
Community resource connections and care coordination
Crisis Residential Unit Bedroom
The CRU serves adults who are experiencing a mental health crisis and may benefit from a higher level of support in a community setting.
Individuals may qualify if they:
Are 18 years or older*
Live in Jackson or Hillsdale County
Are willing to participate voluntarily in treatment
Need support and stabilization, but do not require inpatient hospital care
*Some exceptions may apply.
WHO THE CRU SERVES
Crisis Residential Unit Communal Kitchen and Dining
A SUPPORTIVE, RECOVERY FOCUSED ENVIRONMENT
Our goal is to provide compassionate care in a welcoming setting where individuals can focus on healing, recovery, and next steps. The CRU is designed to help people avoid unnecessary hospitalization whenever possible while still receiving the support they need during a difficult time.
Crisis Residential Unit Communal Living Space
Individuals may be referred to the Crisis Residential Unit (CRU) by hospitals, outpatient providers, crisis teams, or other community partners. However, a referral is not required. Individuals can also contact or come to the CRU directly for screening and evaluation.
All admissions are based on eligibility and clinical need for the program. Individuals must meet admission criteria and be appropriate for care in a community-based residential setting.
REFERRAL + ADMISSION PROCESS
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The CRU can serve as a “step-down” level of care for individuals leaving an inpatient psychiatric hospital stay who still need additional support before returning home. This helps provide a smoother transition back into the community while continuing treatment, stabilization, and recovery support.
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Initial Screening
Each individual completes a screening to determine whether the CRU is the right level of care based on current needs and admission criteria.Review of Information
If referred by a provider or hospital, clinical records and a referral form may be requested to help the CRU team better understand the individual’s needs.Program Review & Admission Decision
The CRU team reviews all information to determine eligibility and whether the program is an appropriate fit for care and support.
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Participation in the CRU services is voluntary. Individuals who stay at the CRU must be willing to participate in treatment, work with staff on goals, and engage in the recovery process.
Crisis Residential Unit Communal Living Space
CONTACT US
If you have questions about the CRU or need referral information, please contact our team 24/7 at (517) 789-5740.
If you are in a crisis, please call 1 (800) 284-8288.